Escalations Queue

Escalation / TELCO-2AEB27

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Opay

Transaction ID TRX-20261018-ACF14D
Customer MSISDN 2348860219430
Amount ₦5000.00
Type AIRTIME
Status INITIATED
Timestamp Oct 18, 2026 15:23:56

Reseller

Cordis Telcom

Transaction ID AGG-D2FAFC
Reseller Cordis Telcom
Merchant Ref TRX-20261018-ACF14D
Status ROUTED
Selected Telco AIRTEL
Timestamp Oct 18, 2026 15:23:58

Telco

Airtel

Transaction ID TELCO-2AEB27
Telco Airtel
Aggregator Ref AGG-D2FAFC
MSISDN 2348860219430
Value 4750
Status FAILED
Timestamp Oct 18, 2026 15:24:00

Escalation Summary

Created At

Oct 18, 2026 15:24:00

Duration

552h 49m 5s

Resolved At

—

Type

Telco Transaction Failed