Auto Resolutions

Auto Resolutions

Switch-triggered debits returned to customers • CBN SLA 24h

Total Reversals Today

12

Within CBN SLA (24h)

12

AVG Time to Reversal

4.2h

Total Returned (This month)

₦294m

23/2/2026
TXN-ID FI MNO CAUSE AMOUNT (₦) DEBIT TIME REVRSAL TRIGGERED FI CONFIRMED DURATION STATUS
SW-2026-..314 First Bank MTN MNO timeout 500.00 13:10:41 14:09:12 14:32:41 22h 1m CONFIRMED
SW-2026-..271 GTBank Glo SLA Breach 2,000.00 14:24:13 14:24:44 Pending... 9m 47s PENDING
SW-2026-..168 Opay 9mobile Suppression 1,700.00 11:45:00 11:45:32 12:10:28 25m 18s CONFIRMED
SW-2026-..044 Access Glo Aggr-Failure 800.00 09:12:33 09:43:01 10:02:44 50m 11s CONFIRMED

Reversal Time Distribution (Today)

<1h
1-4h
4-8h
8-16h
16-24h
>24h

SWITCH CREDITS ISSUED

AIRTIME
  • Credits Issued Today 42
  • Total Airtime Value ₦52,400
  • Airtel 14min