NCC Overview

MNO SLA performance • Complaint volumes • Downtime incidents • November 2026

9Mobile

N/A

Success Rate: N/A

Avg Response: No data

Availability: —

Breach Rate: 0%

Airtel

N/A

Success Rate: N/A

Avg Response: No data

Availability: —

Breach Rate: 0%

Glo

N/A

Success Rate: N/A

Avg Response: No data

Availability: —

Breach Rate: 0%

MTN

N/A

Success Rate: N/A

Avg Response: No data

Availability: —

Breach Rate: 0%

COMPLAINT VOLUME BY MNO

Total 0 complaints MTD

MNO PROVISIONING SUCCESS TREND

Week 1
Week 2
Week 3
Week 4
MTN
Airtel
Glo
9mobile

SLA BREACH NOTICE

(50 RECORDS)
REF PARTY BREACH TYPE THRESHOLD ACTUAL AFFECTED DATE NCC NOTICE STATUS ACTION
SLB-20261019-4845 FirstBank Success Rate 90.0% 83.3% 1 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4844 Kuda MFB Success Rate 90.0% 50.0% 1 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4843 Cordis Telcom Success Rate 95.0% 83.3% 1 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4842 NexBridge Success Rate 95.0% 92.9% 1 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4841 Glo Success Rate 95.0% 86.7% 2 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4840 Kuda MFB Success Rate 90.0% 87.8% 5 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4839 Cordis Telcom Success Rate 95.0% 89.1% 11 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4838 Primus VAS Success Rate 95.0% 92.4% 6 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4837 Glo Success Rate 95.0% 91.7% 9 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4836 Airtel Success Rate 95.0% 92.2% 7 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4835 MTN Success Rate 95.0% 94.0% 5 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4834 Telcos Direct Success Rate 95.0% 94.7% 10 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4833 Cordis Telcom Success Rate 95.0% 92.3% 15 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4832 Primus VAS Success Rate 95.0% 93.6% 11 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4831 9Mobile Success Rate 95.0% 93.5% 13 2026-10-19 QUEUED • OPEN VIEW
SLB-20261019-4830 Glo Success Rate 95.0% 93.1% 13 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4829 MTN Success Rate 95.0% 94.1% 11 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4828 Telcos Direct Success Rate 95.0% 93.5% 18 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4827 Cordis Telcom Success Rate 95.0% 91.8% 25 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4826 Primus VAS Success Rate 95.0% 94.0% 16 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4825 9Mobile Success Rate 95.0% 93.4% 20 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4824 Glo Success Rate 95.0% 93.1% 19 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4823 Airtel Success Rate 95.0% 94.4% 15 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4822 MTN Success Rate 95.0% 93.9% 17 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4821 Telcos Direct Success Rate 95.0% 94.7% 20 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4820 Cordis Telcom Success Rate 95.0% 91.6% 33 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4819 Primus VAS Success Rate 95.0% 93.9% 21 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4818 9Mobile Success Rate 95.0% 93.5% 25 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4817 Glo Success Rate 95.0% 94.7% 20 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4816 Airtel Success Rate 95.0% 94.2% 21 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4815 MTN Success Rate 95.0% 93.5% 23 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4814 Telcos Direct Success Rate 95.0% 93.7% 29 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4813 Cordis Telcom Success Rate 95.0% 92.1% 38 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4812 NexBridge Success Rate 95.0% 94.4% 26 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4811 Primus VAS Success Rate 95.0% 94.1% 25 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4810 9Mobile Success Rate 95.0% 93.2% 32 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4809 Glo Success Rate 95.0% 94.1% 27 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4808 Airtel Success Rate 95.0% 93.8% 28 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4807 MTN Success Rate 95.0% 93.3% 30 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4806 Telcos Direct Success Rate 95.0% 93.5% 36 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4805 Cordis Telcom Success Rate 95.0% 92.0% 45 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4804 NexBridge Success Rate 95.0% 94.0% 34 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4803 Primus VAS Success Rate 95.0% 94.1% 30 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4802 9Mobile Success Rate 95.0% 93.2% 38 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4801 Glo Success Rate 95.0% 93.2% 37 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4800 Airtel Success Rate 95.0% 94.0% 33 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4799 MTN Success Rate 95.0% 93.3% 36 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4798 Telcos Direct Success Rate 95.0% 93.1% 44 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4797 Cordis Telcom Success Rate 95.0% 92.9% 46 2026-10-19 QUEUED • CLOSED VIEW
SLB-20261019-4796 NexBridge Success Rate 95.0% 94.4% 36 2026-10-19 QUEUED • CLOSED VIEW

Top Resellers — Performance

Reseller Success Rate Today Success Rate MTD Uptime Today Uptime MTD Grade

Rating Key

A+ 97.5% - 100%
A 95% - 97.5%
B+ 90% - 95%
B 85% - 90%
C 80% - 85%
D 70% - 80%
F < 70%