Escalations Queue

Escalation / TELCO-7215C9

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Access Bank

Transaction ID TRX-20261018-24A17F
Customer MSISDN 2348892673332
Amount ₦5000.00
Type AIRTIME
Status INITIATED
Timestamp Oct 18, 2026 15:30:05

Reseller

Cordis Telcom

Transaction ID AGG-1B0DD6
Reseller Cordis Telcom
Merchant Ref TRX-20261018-24A17F
Status ROUTED
Selected Telco MTN
Timestamp Oct 18, 2026 15:30:07

Telco

MTN

Transaction ID TELCO-7215C9
Telco MTN
Aggregator Ref AGG-1B0DD6
MSISDN 2348892673332
Value 2500
Status FAILED
Timestamp Oct 18, 2026 15:30:08

Escalation Summary

Created At

Oct 18, 2026 15:30:09

Duration

527h 35m 57s

Resolved At

—

Type

Telco Transaction Failed