Escalations Queue

Escalation / TELCO-11A978

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Union Bank

Transaction ID TRX-20261018-7A31CC
Customer MSISDN 2348460374632
Amount ₦500.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 15:32:04

Reseller

Cordis Telcom

Transaction ID AGG-825E5D
Reseller Cordis Telcom
Merchant Ref TRX-20261018-7A31CC
Status ROUTED
Selected Telco GLO
Timestamp Oct 18, 2026 15:32:14

Telco

Glo

Transaction ID TELCO-11A978
Telco Glo
Aggregator Ref AGG-825E5D
MSISDN 2348460374632
Value 475
Status FAILED
Timestamp Oct 18, 2026 15:32:14

Escalation Summary

Created At

Oct 18, 2026 15:32:14

Duration

527h 33m 50s

Resolved At

—

Type

Telco Transaction Failed