Escalations Queue

Escalation / TELCO-1A384A

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Kuda MFB

Transaction ID TRX-20261018-5F7161
Customer MSISDN 2348501038454
Amount ₦500.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 15:45:44

Reseller

Cordis Telcom

Transaction ID AGG-509E87
Reseller Cordis Telcom
Merchant Ref TRX-20261018-5F7161
Status ROUTED
Selected Telco GLO
Timestamp Oct 18, 2026 15:45:58

Telco

Glo

Transaction ID TELCO-1A384A
Telco Glo
Aggregator Ref AGG-509E87
MSISDN 2348501038454
Value 475
Status FAILED
Timestamp Oct 18, 2026 15:46:00

Escalation Summary

Created At

Oct 18, 2026 15:46:01

Duration

527h 20m 6s

Resolved At

—

Type

Telco Transaction Failed