Escalations Queue

Escalation / TELCO-5B6F69

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Opay

Transaction ID TRX-20261018-C4111D
Customer MSISDN 2348126524872
Amount ₦1000.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 15:46:13

Reseller

NexBridge

Transaction ID AGG-D147A6
Reseller NexBridge
Merchant Ref TRX-20261018-C4111D
Status ROUTED
Selected Telco MTN
Timestamp Oct 18, 2026 15:46:19

Telco

MTN

Transaction ID TELCO-5B6F69
Telco MTN
Aggregator Ref AGG-D147A6
MSISDN 2348126524872
Value 950
Status FAILED
Timestamp Oct 18, 2026 15:46:19

Escalation Summary

Created At

Oct 18, 2026 15:46:19

Duration

552h 26m 44s

Resolved At

—

Type

Telco Transaction Failed