Escalations Queue

Escalation / TELCO-3F5A05

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

GTBank

Transaction ID TRX-20261018-F2255B
Customer MSISDN 2348619454844
Amount ₦1500.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 15:53:26

Reseller

Primus VAS

Transaction ID AGG-47FFF7
Reseller Primus VAS
Merchant Ref TRX-20261018-F2255B
Status ROUTED
Selected Telco GLO
Timestamp Oct 18, 2026 15:53:43

Telco

Glo

Transaction ID TELCO-3F5A05
Telco Glo
Aggregator Ref AGG-47FFF7
MSISDN 2348619454844
Value 1425
Status FAILED
Timestamp Oct 18, 2026 15:53:43

Escalation Summary

Created At

Oct 18, 2026 15:53:43

Duration

527h 12m 21s

Resolved At

—

Type

Telco Transaction Failed