Escalations Queue

Escalation / TELCO-78CBE9

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Access Bank

Transaction ID TRX-20261018-686E34
Customer MSISDN 2348850873756
Amount ₦1000.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 16:09:35

Reseller

Cordis Telcom

Transaction ID AGG-240DB5
Reseller Cordis Telcom
Merchant Ref TRX-20261018-686E34
Status ROUTED
Selected Telco GLO
Timestamp Oct 18, 2026 16:09:38

Telco

Glo

Transaction ID TELCO-78CBE9
Telco Glo
Aggregator Ref AGG-240DB5
MSISDN 2348850873756
Value 950
Status FAILED
Timestamp Oct 18, 2026 16:09:40

Escalation Summary

Created At

Oct 18, 2026 16:09:40

Duration

526h 56m 26s

Resolved At

—

Type

Telco Transaction Failed