Escalations Queue

Escalation / TELCO-D00071

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Kuda MFB

Transaction ID TRX-20261018-14B968
Customer MSISDN 2348123588014
Amount ₦2000.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 16:14:58

Reseller

Primus VAS

Transaction ID AGG-226BC9
Reseller Primus VAS
Merchant Ref TRX-20261018-14B968
Status ROUTED
Selected Telco AIRTEL
Timestamp Oct 18, 2026 16:15:04

Telco

Airtel

Transaction ID TELCO-D00071
Telco Airtel
Aggregator Ref AGG-226BC9
MSISDN 2348123588014
Value 1900
Status FAILED
Timestamp Oct 18, 2026 16:15:04

Escalation Summary

Created At

Oct 18, 2026 16:15:05

Duration

526h 51m 1s

Resolved At

—

Type

Telco Transaction Failed