Escalations Queue

Escalation / TELCO-1F5AEA

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Palmpay

Transaction ID TRX-20261018-07078A
Customer MSISDN 2348784615135
Amount ₦2000.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 16:15:37

Reseller

Cordis Telcom

Transaction ID AGG-3A9099
Reseller Cordis Telcom
Merchant Ref TRX-20261018-07078A
Status ROUTED
Selected Telco AIRTEL
Timestamp Oct 18, 2026 16:15:43

Telco

Airtel

Transaction ID TELCO-1F5AEA
Telco Airtel
Aggregator Ref AGG-3A9099
MSISDN 2348784615135
Value 1900
Status FAILED
Timestamp Oct 18, 2026 16:15:45

Escalation Summary

Created At

Oct 18, 2026 16:15:45

Duration

551h 57m 19s

Resolved At

—

Type

Telco Transaction Failed