Escalations Queue

Escalation / TELCO-AF9304

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

GTBank

Transaction ID TRX-20261018-F8E80E
Customer MSISDN 2348205805853
Amount ₦2000.00
Type AIRTIME
Status INITIATED
Timestamp Oct 18, 2026 16:15:54

Reseller

Cordis Telcom

Transaction ID AGG-CC6891
Reseller Cordis Telcom
Merchant Ref TRX-20261018-F8E80E
Status ROUTED
Selected Telco MTN
Timestamp Oct 18, 2026 16:15:57

Telco

MTN

Transaction ID TELCO-AF9304
Telco MTN
Aggregator Ref AGG-CC6891
MSISDN 2348205805853
Value 1900
Status FAILED
Timestamp Oct 18, 2026 16:15:57

Escalation Summary

Created At

Oct 18, 2026 16:15:58

Duration

526h 44m 40s

Resolved At

—

Type

Telco Transaction Failed