Escalations Queue

Escalation / TELCO-3339EC

PENDING Error: TEL 500 — Telco Reported Failure

Merchant

Kuda MFB

Transaction ID TRX-20261018-88C1F0
Customer MSISDN 2348682640119
Amount ₦500.00
Type DATA
Status INITIATED
Timestamp Oct 18, 2026 16:24:29

Reseller

NexBridge

Transaction ID AGG-64BF42
Reseller NexBridge
Merchant Ref TRX-20261018-88C1F0
Status ROUTED
Selected Telco GLO
Timestamp Oct 18, 2026 16:24:36

Telco

Glo

Transaction ID TELCO-3339EC
Telco Glo
Aggregator Ref AGG-64BF42
MSISDN 2348682640119
Value 475
Status FAILED
Timestamp Oct 18, 2026 16:24:36

Escalation Summary

Created At

Oct 18, 2026 16:24:36

Duration

526h 41m 29s

Resolved At

—

Type

Telco Transaction Failed