SLA BREACH - Provider response exceeded threshold
10:04:18Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1790413459-5BC556C46F78
Merchant / FI
Opay
Reseller
NexBridge
Telco
MTN
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348870328361
Duration
1839416.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
10:04:18
TXN INITIATED - Received from Merchant
10:04:18
ROUTED - Forwarded to NexBridge
17:01:14
TELCO RESPONSE - Awaiting final confirmation
17:01:14
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available