SLA BREACH - Provider response exceeded threshold
08:12:02Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1790493126-43C5CCAB7008
Merchant / FI
Access Bank
Reseller
Primus VAS
Telco
Airtel
Type
DATA
Amount
₦1500.00
MSISDN
2348712103461
Duration
1789454.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
08:12:02
TXN INITIATED - Received from Merchant
08:12:02
ROUTED - Forwarded to Primus VAS
01:16:16
TELCO RESPONSE - Awaiting final confirmation
01:16:16
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available