SLA BREACH - Provider response exceeded threshold
04:38:12Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1791171502-AC626B4056D0
Merchant / FI
FirstBank
Reseller
Telcos Direct
Telco
Airtel
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348300997968
Duration
1146022.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
04:38:12
TXN INITIATED - Received from Merchant
04:38:12
ROUTED - Forwarded to Telcos Direct
10:58:34
TELCO RESPONSE - Awaiting final confirmation
10:58:34
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available