SLA BREACH - Provider response exceeded threshold
09:34:48Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1791189294-6AC7A8262445
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
Glo
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348271828704
Duration
1071078.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
09:34:48
TXN INITIATED - Received from Merchant
09:34:48
ROUTED - Forwarded to Cordis Telcom
19:06:06
TELCO RESPONSE - Awaiting final confirmation
19:06:06
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available