SLA BREACH - Provider response exceeded threshold
06:21:45Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1791868907-00AE147A06AF
Merchant / FI
FirstBank
Reseller
Telcos Direct
Telco
MTN
Type
DATA
Amount
₦1500.00
MSISDN
2348846106390
Duration
370654.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
06:21:45
TXN INITIATED - Received from Merchant
06:21:45
ROUTED - Forwarded to Telcos Direct
13:19:19
TELCO RESPONSE - Awaiting final confirmation
13:19:19
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available