SLA BREACH - Provider response exceeded threshold
12:13:45Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792235625-D2E86C8B63DA
Merchant / FI
FirstBank
Reseller
Telcos Direct
Telco
Glo
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348543503233
Duration
1.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
12:13:45
TXN INITIATED - Received from Merchant
12:13:45
ROUTED - Forwarded to Telcos Direct
12:13:46
TELCO RESPONSE - Awaiting final confirmation
12:13:46
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available