SLA BREACH - Provider response exceeded threshold
13:05:52Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792238755-1BEDEBFEB4C7
Merchant / FI
Palmpay
Reseller
NexBridge
Telco
9Mobile
Type
DATA
Amount
₦2000.00
MSISDN
2348431693808
Duration
6.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
13:05:52
TXN INITIATED - Received from Merchant
13:05:52
ROUTED - Forwarded to NexBridge
13:05:58
TELCO RESPONSE - Awaiting final confirmation
13:05:58
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available