SLA BREACH - Provider response exceeded threshold
13:26:43Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792240028-F5C2D8FDA9BD
Merchant / FI
Access Bank
Reseller
NexBridge
Telco
Airtel
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348527755033
Duration
25.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
13:26:43
TXN INITIATED - Received from Merchant
13:26:43
ROUTED - Forwarded to NexBridge
13:27:08
TELCO RESPONSE - Awaiting final confirmation
13:27:08
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available