SLA BREACH - Provider response exceeded threshold
13:30:42Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792240264-12829A355887
Merchant / FI
FirstBank
Reseller
NexBridge
Telco
Glo
Type
AIRTIME
Amount
₦500.00
MSISDN
2348924840913
Duration
-1083755.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
13:30:42
TXN INITIATED - Received from Merchant
13:30:42
ROUTED - Forwarded to NexBridge
00:28:07
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available