SLA BREACH - Provider response exceeded threshold
13:52:02Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792241531-3CA64A14E41B
Merchant / FI
Access Bank
Reseller
NexBridge
Telco
Glo
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348514719067
Duration
11.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
13:52:02
TXN INITIATED - Received from Merchant
13:52:02
ROUTED - Forwarded to NexBridge
13:52:13
TELCO RESPONSE - Awaiting final confirmation
13:52:13
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available