SLA BREACH - Provider response exceeded threshold
14:15:12Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792242922-54D216EF8A53
Merchant / FI
Stanbic IBTC
Reseller
Telcos Direct
Telco
9Mobile
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348448003766
Duration
-1587196.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
14:15:12
TXN INITIATED - Received from Merchant
14:15:12
ROUTED - Forwarded to Telcos Direct
05:21:56
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available