SLA BREACH - Provider response exceeded threshold
14:17:54Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792243079-C2B518DF08E0
Merchant / FI
Union Bank
Reseller
NexBridge
Telco
Glo
Type
AIRTIME
Amount
₦500.00
MSISDN
2348556170758
Duration
6.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
14:17:54
TXN INITIATED - Received from Merchant
14:17:54
ROUTED - Forwarded to NexBridge
14:18:00
TELCO RESPONSE - Awaiting final confirmation
14:18:00
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available