SLA BREACH - Provider response exceeded threshold
14:20:05Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792243212-DA91FB07797E
Merchant / FI
Union Bank
Reseller
Primus VAS
Telco
MTN
Type
DATA
Amount
₦1500.00
MSISDN
2348282976273
Duration
12.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
14:20:05
TXN INITIATED - Received from Merchant
14:20:05
ROUTED - Forwarded to Primus VAS
14:20:17
TELCO RESPONSE - Awaiting final confirmation
14:20:17
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available