SLA BREACH - Provider response exceeded threshold
15:02:30Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792245772-66F0A19632E7
Merchant / FI
Union Bank
Reseller
Primus VAS
Telco
Glo
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348924407167
Duration
22.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
15:02:30
TXN INITIATED - Received from Merchant
15:02:30
ROUTED - Forwarded to Primus VAS
15:02:52
TELCO RESPONSE - Awaiting final confirmation
15:02:52
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available