SLA BREACH - Provider response exceeded threshold
15:46:11Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792248380-61D291DAE220
Merchant / FI
GTBank
Reseller
Telcos Direct
Telco
MTN
Type
AIRTIME
Amount
₦500.00
MSISDN
2348409283002
Duration
11.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
15:46:11
TXN INITIATED - Received from Merchant
15:46:11
ROUTED - Forwarded to Telcos Direct
15:46:22
TELCO RESPONSE - Awaiting final confirmation
15:46:22
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available