SLA BREACH - Provider response exceeded threshold
16:18:43Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792250331-4F87E2ED4649
Merchant / FI
FirstBank
Reseller
Cordis Telcom
Telco
MTN
Type
AIRTIME
Amount
₦500.00
MSISDN
2348668830902
Duration
9.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
16:18:43
TXN INITIATED - Received from Merchant
16:18:43
ROUTED - Forwarded to Cordis Telcom
16:18:52
TELCO RESPONSE - Awaiting final confirmation
16:18:52
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available