SLA BREACH - Provider response exceeded threshold
16:29:44Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792250989-DB074F3D3658
Merchant / FI
Stanbic IBTC
Reseller
Primus VAS
Telco
Glo
Type
DATA
Amount
₦2000.00
MSISDN
2348737956531
Duration
6.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
16:29:44
TXN INITIATED - Received from Merchant
16:29:44
ROUTED - Forwarded to Primus VAS
16:29:50
TELCO RESPONSE - Awaiting final confirmation
16:29:50
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available