SLA BREACH - Provider response exceeded threshold
16:52:28Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792252350-DF31C79A90AF
Merchant / FI
Palmpay
Reseller
NexBridge
Telco
Airtel
Type
DATA
Amount
₦1000.00
MSISDN
2348622542626
Duration
-608213.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
16:52:28
TXN INITIATED - Received from Merchant
16:52:28
ROUTED - Forwarded to NexBridge
15:55:35
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available