SLA BREACH - Provider response exceeded threshold
17:01:05Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792252871-3CFB8220660F
Merchant / FI
Kuda MFB
Reseller
Telcos Direct
Telco
MTN
Type
DATA
Amount
₦500.00
MSISDN
2348173841924
Duration
-1839405.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
17:01:05
TXN INITIATED - Received from Merchant
17:01:05
ROUTED - Forwarded to Telcos Direct
10:04:20
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available