SLA BREACH - Provider response exceeded threshold
17:41:35Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792255299-E9C23E8307AE
Merchant / FI
Palmpay
Reseller
NexBridge
Telco
MTN
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348345433120
Duration
5.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
17:41:35
TXN INITIATED - Received from Merchant
17:41:35
ROUTED - Forwarded to NexBridge
17:41:40
TELCO RESPONSE - Awaiting final confirmation
17:41:40
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available