SLA BREACH - Provider response exceeded threshold
17:51:49Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792255918-26CA253FFA09
Merchant / FI
Union Bank
Reseller
Primus VAS
Telco
9Mobile
Type
DATA
Amount
₦500.00
MSISDN
2348510104527
Duration
10.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
17:51:49
TXN INITIATED - Received from Merchant
17:51:49
ROUTED - Forwarded to Primus VAS
17:51:59
TELCO RESPONSE - Awaiting final confirmation
17:51:59
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available