SLA BREACH - Provider response exceeded threshold
17:57:09Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792256232-44716F14C7DF
Merchant / FI
Palmpay
Reseller
NexBridge
Telco
9Mobile
Type
DATA
Amount
₦1500.00
MSISDN
2348748079758
Duration
4.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
17:57:09
TXN INITIATED - Received from Merchant
17:57:09
ROUTED - Forwarded to NexBridge
17:57:13
TELCO RESPONSE - Awaiting final confirmation
17:57:13
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available