SLA BREACH - Provider response exceeded threshold
18:00:21Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792256429-1E9E97365E0A
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
Glo
Type
DATA
Amount
₦1000.00
MSISDN
2348774495115
Duration
8.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
18:00:21
TXN INITIATED - Received from Merchant
18:00:21
ROUTED - Forwarded to Cordis Telcom
18:00:29
TELCO RESPONSE - Awaiting final confirmation
18:00:29
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available