SLA BREACH - Provider response exceeded threshold
18:16:15Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792257387-1244EDCA2B83
Merchant / FI
Union Bank
Reseller
Cordis Telcom
Telco
MTN
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348492912222
Duration
12.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
18:16:15
TXN INITIATED - Received from Merchant
18:16:15
ROUTED - Forwarded to Cordis Telcom
18:16:27
TELCO RESPONSE - Awaiting final confirmation
18:16:27
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available