SLA BREACH - Provider response exceeded threshold
18:21:56Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792257722-B1A3409E37EF
Merchant / FI
Union Bank
Reseller
Telcos Direct
Telco
Glo
Type
DATA
Amount
₦1000.00
MSISDN
2348571463301
Duration
-940763.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
18:21:56
TXN INITIATED - Received from Merchant
18:21:56
ROUTED - Forwarded to Telcos Direct
21:02:33
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available