SLA BREACH - Provider response exceeded threshold
18:28:53Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792258144-CE40E376E5D7
Merchant / FI
Access Bank
Reseller
NexBridge
Telco
Airtel
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348901399479
Duration
11.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
18:28:53
TXN INITIATED - Received from Merchant
18:28:53
ROUTED - Forwarded to NexBridge
18:29:04
TELCO RESPONSE - Awaiting final confirmation
18:29:04
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available