SLA BREACH - Provider response exceeded threshold
18:33:42Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792258449-A7D71B8B94EB
Merchant / FI
Stanbic IBTC
Reseller
Primus VAS
Telco
Airtel
Type
AIRTIME
Amount
₦500.00
MSISDN
2348931741103
Duration
27.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
18:33:42
TXN INITIATED - Received from Merchant
18:33:42
ROUTED - Forwarded to Primus VAS
18:34:09
TELCO RESPONSE - Awaiting final confirmation
18:34:09
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available