SLA BREACH - Provider response exceeded threshold
18:51:05Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792259476-710FE14928BA
Merchant / FI
Union Bank
Reseller
Primus VAS
Telco
Glo
Type
DATA
Amount
₦500.00
MSISDN
2348788202803
Duration
11.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
18:51:05
TXN INITIATED - Received from Merchant
18:51:05
ROUTED - Forwarded to Primus VAS
18:51:16
TELCO RESPONSE - Awaiting final confirmation
18:51:16
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available