SLA BREACH - Provider response exceeded threshold
19:16:23Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792260993-6237C27DCFF2
Merchant / FI
GTBank
Reseller
Primus VAS
Telco
Glo
Type
DATA
Amount
₦1000.00
MSISDN
2348810833440
Duration
11.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
19:16:23
TXN INITIATED - Received from Merchant
19:16:23
ROUTED - Forwarded to Primus VAS
19:16:34
TELCO RESPONSE - Awaiting final confirmation
19:16:34
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available