SLA BREACH - Provider response exceeded threshold
19:24:53Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792261495-CDAF5EB2D2E6
Merchant / FI
Access Bank
Reseller
Primus VAS
Telco
Glo
Type
AIRTIME
Amount
₦500.00
MSISDN
2348494839759
Duration
4.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
19:24:53
TXN INITIATED - Received from Merchant
19:24:53
ROUTED - Forwarded to Primus VAS
19:24:57
TELCO RESPONSE - Awaiting final confirmation
19:24:57
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available