SLA BREACH - Provider response exceeded threshold
19:41:10Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792262487-88EC70CB5A84
Merchant / FI
Palmpay
Reseller
Telcos Direct
Telco
Airtel
Type
DATA
Amount
₦1500.00
MSISDN
2348643951737
Duration
17.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
19:41:10
TXN INITIATED - Received from Merchant
19:41:10
ROUTED - Forwarded to Telcos Direct
19:41:27
TELCO RESPONSE - Awaiting final confirmation
19:41:27
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available