SLA BREACH - Provider response exceeded threshold
20:08:29Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792264143-DA2360682308
Merchant / FI
Access Bank
Reseller
Telcos Direct
Telco
Glo
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348629820617
Duration
34.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
20:08:29
TXN INITIATED - Received from Merchant
20:08:29
ROUTED - Forwarded to Telcos Direct
20:09:03
TELCO RESPONSE - Awaiting final confirmation
20:09:03
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available