SLA BREACH - Provider response exceeded threshold
20:27:39Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792265294-FC5B105603AB
Merchant / FI
Stanbic IBTC
Reseller
Telcos Direct
Telco
Glo
Type
DATA
Amount
₦1500.00
MSISDN
2348924762732
Duration
37.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
20:27:39
TXN INITIATED - Received from Merchant
20:27:39
ROUTED - Forwarded to Telcos Direct
20:28:16
TELCO RESPONSE - Awaiting final confirmation
20:28:16
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available