SLA BREACH - Provider response exceeded threshold
20:56:12Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792266979-927A67B7B3B9
Merchant / FI
Access Bank
Reseller
NexBridge
Telco
9Mobile
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348223091465
Duration
7.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
20:56:12
TXN INITIATED - Received from Merchant
20:56:12
ROUTED - Forwarded to NexBridge
20:56:19
TELCO RESPONSE - Awaiting final confirmation
20:56:19
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available