SLA BREACH - Provider response exceeded threshold
21:21:54Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792268516-AA50CAB0174B
Merchant / FI
Access Bank
Reseller
NexBridge
Telco
Airtel
Type
AIRTIME
Amount
₦500.00
MSISDN
2348236260870
Duration
5.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
21:21:54
TXN INITIATED - Received from Merchant
21:21:54
ROUTED - Forwarded to NexBridge
21:21:59
TELCO RESPONSE - Awaiting final confirmation
21:21:59
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available