SLA BREACH - Provider response exceeded threshold
21:24:20Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792268668-B5D557AEBC03
Merchant / FI
Opay
Reseller
Cordis Telcom
Telco
Airtel
Type
DATA
Amount
₦2000.00
MSISDN
2348812958539
Duration
9.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
21:24:20
TXN INITIATED - Received from Merchant
21:24:20
ROUTED - Forwarded to Cordis Telcom
21:24:29
TELCO RESPONSE - Awaiting final confirmation
21:24:29
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available