SLA BREACH - Provider response exceeded threshold
21:33:20Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792269219-EF946A276CD5
Merchant / FI
Palmpay
Reseller
Primus VAS
Telco
Glo
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348674840339
Duration
19.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
21:33:20
TXN INITIATED - Received from Merchant
21:33:20
ROUTED - Forwarded to Primus VAS
21:33:39
TELCO RESPONSE - Awaiting final confirmation
21:33:39
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available